Delete your account

You can delete your CrewSocials account at any time, from inside the app or by contacting us. Deletion is permanent after a 30-day recovery window.

Delete from inside the app

1. Open CrewSocials and go to your Profile.
2. Open Account & Security.
3. Tap Delete my account and confirm.

You'll receive a confirmation email straight away. No browser or extra steps are required — the whole flow happens inside the app.

Request deletion without the app

If you no longer have the app installed or cannot sign in, email support@crewsocials.com from the address on your account with the subject "Delete my account", or use our contact form. We verify ownership of the email address and then start the same deletion process, normally within 2 business days.

What happens immediately

• Your profile stops being visible to other crew and you are signed out everywhere.
• Your follows, chat memberships, activity attendance, invites, check-ins and presence history are removed.
• Push notification tokens and registered devices are deleted, so notifications stop.
• Activities you were hosting are transferred to another attendee, or deleted if nobody else had joined.

30-day recovery window

For 30 days your account is recoverable: sign in again and choose Restore my account to bring your profile back. We email you a reminder three days before the deadline.

Permanent deletion after 30 days

After 30 days the account is permanently purged. This removes your login, profile, photos and uploads, preferences, roles, saved places, notification settings and all remaining personal data. Purged accounts cannot be restored.

Messages you sent in group chats may remain visible to other participants without your name or profile attached. Limited records may be retained where the law requires it (for example fraud, safety or accounting records), and anonymised, non-identifying statistics may be kept.

Questions

See our Privacy Policy for full details on what we store and why, or get in touch and a real crew member will answer.